Voice-clouds offers a mediation service that fulfils the requirements in the SEN Code of Practice in both England and Wales including the changes in the Children and Families Act (March 2014) in England coming in to force on 1st September 2014 and the anticipated changes in Wales.

For any mediation meeting to be successful it is essential for the situation to be looked at creatively with fresh eyes by everyone and a willingness to agree on the solution and demonstrate the commitment to following it through.

Voice-clouds mediation model is firmly founded on a person centred approach but with an important additional element. It requires all those involved to not only consider things from each other's perspective but from the child or young persons too. Both parties will be expected to evidence how their plans and proposals affect and impact on the child or young person and fulfil their beliefs, priorities and ambitions whilst keeping them healthy and safe. This means that Voice-clouds offers something unique and different to other mediation services and ensures the outcome will always be determined by what's in the best interest of the child or young person.
Unlike some other services, Voice-clouds doesn't require Local Authorities to commit to a minimum number of mediation cases or a time-bounded contract but instead will charge on a case by case basis. Charges will be applied in line with Voice-clouds published table of professional fees (See Pricing Tab). If following the initial contact telephone-call by Voice-clouds to the parent, they decline the offer of mediation, a certificate will be issued within the required timescale and a fixed fee will be charged. If after the mediation meeting has taken place a follow up meeting is required, an additional charge will be incurred.

Please contact Voice-clouds for further information or to discuss your requirements.

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